Dorsett Tsuen Wan, Hong Kong Hotel Exterior photoDorsett Tsuen Wan, Hong Kong Hotel Interior photoDorsett Tsuen Wan, Hong Kong Hotel Gym photo

Dorsett Tsuen Wan, Hong Kong – A Favorite for Families in Hong Kong

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From$73 /night
Check-in
17Sept
Check-out
18Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Kin Chuen Street, Kwai Chung, Kowloon, Hong Kong
-
Close to Panda Place
Very good
7.8
8.1
/10
4.3
4.0
/5

4-star family-focused hotel in Tsuen Wan with UNICEF HK-recognized breastfeeding support

Family & Children

The hotel holds a UNICEF HK Gold Label & Breastmilk Storage Service Label, a recognition for its breastfeeding support services. The Kids Zone offers themed indoor play areas with customized programs for children, including interactive activities. Deluxe kids welcome kits with special amenities are provided upon arrival for young guests.

Dining

The Dorsett Café serves international and local dishes, including a kid-friendly buffet and special diet menus such as halal and vegetarian options. The restaurant offers brunch, lunch, dinner, and high tea in a welcoming setting. Guests can enjoy wine and champagne selections alongside their meals.

Rooms

The hotel has 546 guest rooms with free Wi-Fi and themed options for families, such as family triple rooms and premier family quad rooms. Each floor has smart filtered water stations for free refills, reducing plastic bottle use. Room types include superior queen or twin rooms, greenery queen or twin rooms, and family-centric configurations for various group sizes.

Location & Transport

A complimentary shuttle bus runs every 30 minutes from 8:00am to 19:40 to Kwai Fong MTR Station and Metroplaza shopping mall. The hotel is a 10-minute walk from Tai Wo Hau MTR Station and a 3-minute walk to bus stops with direct airport bus A32. Nearby attractions include Disneyland Hong Kong, Ocean Park Hong Kong, and the Maritime Square shopping center.

Business & Eco-Friendly

The hotel offers multi-functional meeting rooms accommodating up to 80 persons, a business centre, and 24-hour self-service laundry. Eco-friendly initiatives include smart filtered water stations on every floor and a smoke-free environment throughout the property. Additional facilities include an outdoor swimming pool (seasonal), fitness centre, and minimarket on site.

Highlights

Family: UNICEF HK Gold Label & Breastmilk Storage Service Label, themed Kids Zone with customized programs

Rooms: 546 guest rooms with family-themed options and smart filtered water stations

Dining: Dorsett Café with kid-friendly buffet and halal/vegetarian options

Transport: Complimentary shuttle bus to Kwai Fong MTR Station every 30 minutes

Eco: Smart filtered water stations on every floor, smoke-free hotel

Business: Multi-functional meeting rooms for up to 80 persons, 24-hour self-service laundry

“What strikes me is their commitment to families, offering themed kids' areas and even breastfeeding support-a thoughtful touch. I also note the eco-friendly approach, with filtered water stations on each floor. The complimentary shuttle to the metro simplifies getting around, a real plus in Hong Kong.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room
    2 persons
    13 sq. feet
    2 Single beds
    Air conditioning
    Shower
  • Superior Queen or Twin Room
    2 persons
    16 sq. feet
    1 Double bed
    Air conditioning
    Shower
  • Greenery Queen or Twin Room
    2 persons
    18 sq. feet
    2 Single beds
    Air conditioning
    Shower
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Public parking is possible on site (reservation might be needed) at true.

Services

  • Free shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Toys
  • Kids club

Spa & Leisure

  • Seasonal outdoor pool
  • Beach umbrellas
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Dorsett Tsuen Wan, Hong Kong, dining options combine warmth and modernity, inviting guests to indulge in a delightful mix of international flavors. The Dorsett Cafe serves up an array of meals throughout the day, from energizing breakfasts to relaxing evening dinners, ensuring a culinary experience for every moment.
  • Dorsett Cafe

    International
    Ambiance
    Family-friendly, modern setting that caters to guests of all ages.
    Key Offerings
    The cafe features a delectable all-day menu, offering breakfast, brunch, lunch, and dinner, along with a tempting selection of high tea options and evening cocktails.
    Reservation
    Not needed.
    Open daily from 07:00 to 23:00.

Dorsett Tsuen Wan, Hong Kong Location

28 Kin Chuen Street, Kwai Chung, Kowloon, Hong Kong
Explore Hong Kong
Discover Nearby Gems
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Panda Place
Panda Place
7 minutes' walk
Panda Place offers a unique shopping experience with a focus on lifestyle brands, cafes, and the adorable panda theme.
Guandi Temple
Guandi Temple
10 minutes' walk
Guandi Temple showcases traditional architecture and is dedicated to the God of War, drawing both devotees and curious visitors.
Sam Tung Uk Museum
Sam Tung Uk Museum
15 minutes' walk
Sam Tung Uk Museum presents a glimpse into the local history of Tsuen Wan, set in a restored Hakka village house.
Citywalk
Citywalk
20 minutes' walk
Citywalk is a vibrant shopping mall with a mix of retail, dining, and entertainment options, catering to all ages.
Kam Shan Country Park
Kam Shan Country Park
25 minutes' drive
Kam Shan Country Park features picturesque hiking trails and offers breathtaking views, perfect for nature enthusiasts.
Tsuen Wan Park
Tsuen Wan Park
25 minutes' walk
Tsuen Wan Park includes serene gardens, walking paths, and playgrounds, offering a peaceful retreat for relaxation.
Chuk Lam Sim Yuen
Chuk Lam Sim Yuen
15 minutes' walk
Chuk Lam Sim Yuen is a tranquil Buddhist temple, providing a peaceful environment for meditation and cultural appreciation.
Little Mario's Pizzeria
15 minutes' walk
Little Mario's offers a cozy atmosphere with an array of pizzas and pasta, ideal for family outings. Reservations recommended.
Genki Sushi
13 minutes' walk
Genki Sushi serves delightful train-sushi in a fun setting, perfect for casual dining and catering to all dietary preferences.
Sapporo Ramen En
12 minutes' walk
Sapporo Ramen En specializes in authentic ramen featuring rich broths and handmade noodles, promising a satisfying meal.
Kolour Tsuen Wan
Kolour Tsuen Wan
15 minutes' walk
Kolour Tsuen Wan is a vibrant bar scene offering live music events and a lively atmosphere, perfect for nightlife enthusiasts.
Nina Tower
Nina Tower
20 minutes' drive
Nina Tower stands tall with stunning views and upscale shopping, offering a bustling environment filled with entertainment.
Tips on navigating the city
  • City Centre
    Hong Kong 6 min  ·  2.2 mi
  • Airports
    Hong Kong H K Heliport (HHP) 20 min  ·  7.9 mi
    Chek Lap Kok (HKG) 40 min  ·  16.2 mi
  • Train
    MTR Tsuen Wan Station 16 min  ·  4300 ft
  • Underground
    Tai Wo Hau 6 min  ·  1700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of HKD 141.0 per person.
Pets
Pets are not allowed.
Number of floors:
20
Number of rooms:
707

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Dorsett Tsuen Wan is often praised for its convenient free shuttle service to locations like Metro Plaza, providing easy access to the MTR. The rooms are generally considered clean, with comfortable features such as effective air conditioning. Some guests have mentioned that the carpets could use a bit more attention, but overall, the rooms are adequately sized for Hong Kong standards, offering enough storage. Plus, the hotel offers self-service laundry facilities and is within walking distance of the Tai Wo Hau MTR station, making it easy to explore the city.
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Review score
Based on 1150 verified reviews
8.1 /10
Great
82 %
Recommend
Free Wi-Fi
8.2/10
Staff
8.2/10
Location
7.1/10
Facilities
7.9/10
Pros
Free room upgrade
Comfortable room
Good breakfast
Friendly staff
Cons
Rude receptionist
Worn carpet
Guest reviews
based on 1150 reviews
8.1/10
based on 2341 reviews
7.8/10
Lisa from United States
Family with children
Deluxe Double or Twin Room City View
3 nights in November 2025
|
Reviewed: February 05, 2026
8.7/10

Wonderful Stay!

evening flight clean surrounding
The bus stop in front was convenient for late evening flights. There were also food places nearby that opened early, I saw a 7-Eleven right outside. The surroundings felt good and clean!
The pillow was too soft, it was out of shape. The hairdryer blew weakly, I had trouble drying my fringe.
Service
9/10
The front desk staff were very kind, they patiently answered all our questions. Check-in and check-out occurred quickly, I appreciated the prompt and helpful service from the staff .
Rooms
8/10
The room I selected offered a mountain view, it was nice to see greenery after looking at the computer. The room was equipped with an air purifier, I used it to ensure the air felt fresh .
Facilities
9/10
The hotel provides a free shuttle to the Kwai Fong MTR station. It is convenient. I observed there is a laundry room and a water bottle station. These amenities add convenience .
0 Helpful
|
Andreas from Germany
Family with children
Deluxe Triple Room
3 nights in November 2025
|
Reviewed: January 08, 2026
8.5/10

Really good Service and Convenient Amenities

really good service local attraction
marco and kenny, the lobby managers, provided really good service i really appreciated their genuine warmth and professionalism. their recommendations for local attractions allowed me to discover hidden gems i had a wonderful time exploring the area. i hope they are staying cool and doing well, as it was a hot day when we met.
the receptionist, martin tsang, treated guests poorly i thought his demeanor was rude during check-in. i felt unwelcome and the hotel management should address this issue immediately as this is not a one-time occurance.
Service
9/10
the hotel staff provided efficient shuttle bus service to nearby mtr stations this was particularly convenient as the hotel is a ten-minute walk from tai wo hau station. advance reservations are required which helped maintain a smooth flow.
Facilities
8/10
the room was clean and housekeeping staff were friendly. the hotel provided self-service washing machines, dryers, and iron boards to do their laundry i consider this initiative very helpful. the hotel also promotes green practices with water dispensers on every floor.
0 Helpful
|
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Julie from United Kingdom
Couple
Deluxe Double or Twin Room City View
3 nights in November 2025
|
Reviewed: January 01, 2026
9.0/10

Convenient Shuttle and Clean Rooms

free shuttle clean rooms
The free shuttle to Kwai Fong MTR station was very helpful. It gave access to shopping malls and restaurants. I also appreciated the bus stop and 7-Eleven nearby. The room was clean (I liked that) and looked slightly more spacious than other hotels in the area.
The hotel's distance from the main attractions presented some inconvenience. Walking to the nearest train station took about ten minutes.
Dining
8/10
I did not eat in the hotel restaurant, but it looked nice. Many restaurants were also within a 5-10 minute walk.
Rooms
9/10
The rooms were nicely decorated and clean. They seemed a bit more spacious compared to other hotels I have visited. Basic amenities such as shampoo, conditioner, and body gel were provided.
Service
10/10
The hotel offered a free shuttle service to a nearby mall and MTR station. Staff at the front desk were helpful and courteous. The concierge team was very friendly and willing to assist guests.
0 Helpful
|
Show more
mark from united kingdom
Family with children
deluxe double or twin room city view
3 nights in November 2025
|
Reviewed: December 30, 2025
9/10

surprisingly good experience

free shuttle nearby 7-eleven good shower
the free shuttle to the metro was super. it made getting around easy. the 7-eleven next door was also really handy for snacks and drinks. the room did have a good shower.
0 Helpful
mark from united states
Business traveller
deluxe double or twin room city view
3 nights in November 2025
|
Reviewed: December 28, 2025
9.3/10

fantastic stay with amazing staff!

attentive staff modern machines clean swimming pool
The staff was attentive and met all my needs promptly. i found rex and kein to be especially helpful! the hotel's gym has modern machines, a great place for maintaining my fitness routine. the swimming pool is clean. I found it a very relaxing environment after a long day.
Location
9/10
the hotel provides a convenient shuttle service to a nearby mtr station. this makes moving around the area easy. i appreciated this added benefit, especially for accessing public transport.
Facilities
9/10
the hotel has a gym, with modern machines for fitness routines. it also provides a swimming pool for relaxation. i liked that i could keep up with my exercise while traveling.
Service
10/10
the staff was attentive. rex and kein's friendly demeanor and professionalism really enhanced my stay. the team really made a difference!!!
0 Helpful
|
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Mary from United States
Single
deluxe double or twin room city view
3 nights in November 2025
|
Reviewed: December 12, 2025
6/10

average stay overall

receipt requirement deposit system
the free shuttle bus to the plaza ran every 30 minutes and it was convenient.
the new card deposit system created a hassle at checkout. i was asked for a receipt i wasn't told to keep. it was annoying to recover my deposit without one
0 Helpful
Carla from Germany
Family with children
Superior Queen or Twin Room
4 nights in November 2025
|
Reviewed: December 05, 2025
6/10
small room unhelpful staff
the room was small. i couldn't even open my suitcase properly. also, i found the reception staff unhelpful, as they didn't seem to understand english well. it made getting any issues resolved a real struggle, frustrating after a long day of travel.
0 Helpful
FAQs
About Dorsett Tsuen Wan, Hong Kong
What is the distance from Dorsett Tsuen Wan, Hong Kong to Hong Kong International Airport?
The hotel is 24 km from Hong Kong International Airport.
What are the check-in and check-out times at Dorsett Tsuen Wan, Hong Kong?
Check-in is at 15:00 and check-out is at 11:00.
What amenities are available in the rooms at Dorsett Tsuen Wan, Hong Kong?
Rooms feature air conditioning, a flat-screen TV, a safety deposit box, and a private bathroom.
Is there a fitness center available at Dorsett Tsuen Wan, Hong Kong?
Yes, the hotel includes a fully equipped fitness center.
Does Dorsett Tsuen Wan, Hong Kong have a swimming pool?
Yes, there is a seasonal outdoor swimming pool available for guests.
How far is Dorsett Tsuen Wan, Hong Kong from Disneyland Hong Kong?
The hotel is located approximately 15 km from Disneyland Hong Kong.
Are there nearby restaurants to Dorsett Tsuen Wan, Hong Kong?
Yes, Toscana restaurant & bar, Brotzeit German Bier Bar & Restaurant, and others are located within 1 km.
Is there parking available at Dorsett Tsuen Wan, Hong Kong?
Public parking is available on-site for 380 HKD per day, and reservation is needed.
What family-friendly amenities does Dorsett Tsuen Wan, Hong Kong offer?
The hotel features a kids' club, a play area, and themed activities for children.
Is there a shuttle service available at Dorsett Tsuen Wan, Hong Kong?
Yes, the hotel offers a complimentary shuttle service to Kwai Fong MTR Station.
What type of breakfast is offered at Dorsett Tsuen Wan, Hong Kong?
Guests can enjoy buffet, continental, or Asian breakfast options at the hotel.
How far is Dorsett Tsuen Wan, Hong Kong from Tsuen Wan Park?
The hotel is approximately 3 km from Tsuen Wan Park.

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